Is Snapchat Down?
Snapchat is online
No issues reported. The website, app, and services are fully operational.
Service status is determined by merging official data with a 24-hour baseline of user-reported issues. Our tool recalculates these metrics every 30 minutes to provide a real-time, 360° view of connectivity.
Major Snapchat Outages and Causes
Snapchat’s mobile-first architecture relies heavily on global cloud infrastructure, making it susceptible to widespread internet disruptions. Below are a few notable examples:
October 20, 2025
A massive 15-hour disruption knocked Snapchat offline for millions of users worldwide. The outage was triggered by a "thermal event" and a subsequent race condition in the AWS US-EAST-1 region's automated DNS management. During the peak of the event, users encountered the "C14A: Service unavailable" error, with over 22,000 reports filed within minutes as the failure cascaded across dozens of other major apps.
Resource: Tom's Guide: Snapchat went down in massive outage due to AWS
June 12, 2025
A multi-cloud failure involving Google Cloud, Cloudflare, and Amazon Web Services (AWS) caused a global "internet blackout" that hit Snapchat particularly hard. Users reported that Snaps would not send, Stories failed to load, and the app frequently froze on the home screen. The root cause involved authentication failures within Google Cloud and routing issues at Cloudflare, impacting a wide variety of services including Spotify and Discord.
Resource: Roamify: June 12, 2025 Internet Outage Explained
October 13, 2021
Tens of thousands of Snapchat users were unable to send or receive messages for over three hours. While the company did not provide a specific technical breakdown, the event was characterized by a total failure in the messaging gateway, preventing real-time data synchronization between devices.
How our status checker works?
Our engine bridges the gap between official status updates and actual user experience, providing a 360° view of connectivity. Our tool analyzes user-reported issues over the past 24 hours to calculate the status of each service every 30 minutes.
Online
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Outage
Some streaming platforms and websites actively block VPN traffic to enforce geo-restrictions.
Down
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Official Sync
We synchronize with official platform status updates every 30 minutes to ensure major global outages are identified without fail.
How to Restore Your Snapchat Connection?
If the status checker indicates Snapchat is "Up" but your Snaps aren't sending, the problem is likely localized to your network or device settings.
1Reroute via BearVPN to Avoid Regional Congestion
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Reroute via BearVPN to Avoid Regional CongestionMajor cloud outages, such as those in the AWS US-EAST-1 region, often affect users in specific geographical hubs while leaving others untouched. By connecting to BearVPN and selecting a server in a different region (like Europe or US-West), you can bypass the congested or failed infrastructure and connect to a healthy data center where Snapchat is still operational.
2Purge the Snapchat App Cache
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Purge the Snapchat App CacheSnapchat stores massive amounts of temporary data to load Stories and Lenses quickly, but these files can become corrupted and cause the app to hang. Navigate to the Settings menu within the Snapchat app, scroll to "Account Actions," and select "Clear Cache." This forces the app to re-download essential data and can often fix "connection failed" loops.
3Toggle Off Location-Based Restrictions
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Toggle Off Location-Based Restrictions Sometimes "Snap Map" or specific Filters fail to load because of localized DNS resolution errors or restrictive Wi-Fi settings. Switching from Wi-Fi to mobile data—or using BearVPN’s private DNS—can resolve these conflicts. This ensures that your device can correctly find and communicate with Snapchat's media-serving endpoints.
4Check for Device-Specific Error Codes
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Check for Device-Specific Error CodesIf you see codes like C14A or ss06, the app is having trouble establishing a secure handshake with its servers. First, check the App Store or Google Play for an update. If the app is current, try performing a "Force Stop" and restarting your device; this clears out temporary system-level glitches that might be blocking the app's background processes.
Frequently asked questions
Check the status indicator at the top of this page; if it shows "Online," the service is generally active for most users. A sudden spike in the "User Report Map" confirms a verified server-side emergency, often caused by a major cloud provider failure.
This specific error is internet speak for the app being unable to make a connection with its primary servers. It is almost always linked to a widespread outage at a provider like AWS. You can try using BearVPN to connect from a different region to bypass the failed node.
Yes. If your school or workplace has blacklisted social media to save bandwidth, BearVPN’s military-grade encryption masks your traffic from local firewalls. This allows you to bypass restrictions and use Snapchat privately without detection.
This is often caused by a combination of poor connection, location permission errors, or a localized server outage. If your internet is working, try toggling Ghost Mode on and off, or use BearVPN to refresh your network routing.
While most minor glitches are fixed within 1-3 hours, massive cloud infrastructure failures (like the October 2025 event) can take up to 15 hours to fully resolve as technicians work through backlogs of queued requests.
