Frequently asked questions

Call of Duty may be unavailable because of an Activision incident, scheduled maintenance, a game update, or a problem with Xbox Network, PlayStation Network, Steam, or Battle.net. Check the report chart above, then select your game and platform on Activision Online Services before changing local settings.

Open Activision Online Services and select the exact Call of Duty title you are playing, such as Warzone, Black Ops, or Modern Warfare. Then check the status of your platform network. A green COD status does not rule out an Xbox, PlayStation, Steam, or Battle.net outage.

Not necessarily. A Call of Duty incident may affect only Warzone, one Black Ops title, one platform, or a specific online feature. Select the exact title—including Black Ops 4 when relevant—on Activision’s status page. Slow matchmaking in an older game can also reflect a smaller active player pool rather than a server outage.

The problem may be with your platform network, game version, router, NAT configuration, firewall, WiFi stability, or local ISP route. Restart the game and router, install pending updates, test the platform connection, pause large downloads, and try wired Ethernet before reinstalling the game.

BearVPN cannot fix an Activision outage and does not automatically change a Strict NAT to Open. If the servers are online but your ISP is using a poor route, another BearVPN server route may improve latency or packet loss. Results depend on distance, congestion, and the original route, so test nearby servers and compare your connection.

> Is it down?

> Call of Duty

Is Call of Duty Down Right Now?

Call of Duty is online

No widespread Call of Duty server outage is detected right now. If you still cannot log in, join matchmaking, or load Warzone or Multiplayer, check your game, platform network, and connection.

Service status is calculated by merging official data with a 24-hour baseline of user-reported issues. Our tool recalculates these metrics every 30 minutes to provide a real-time, 360° view of connectivity.

Notable Call of Duty Server and Live-Service Incidents

Call of Duty incidents can affect a specific title, platform, game mode, matchmaking system, or player-progression service. The examples below summarize reported symptoms and confirmed developer responses without assuming an unverified backend cause.

February 2024: MW3 and Warzone Progression Failure

On February 23, 2024, MW3 and Warzone players reported disconnections, Rank 1 displays, missing loadouts, and progression that was no longer tracking correctly. Call of Duty Updates acknowledged a known progression issue affecting events, challenges, Battle Pass, SR, account levels, and loadouts. (Reference: CharlieIntel)

November 2022: Warzone 2.0 Launch Connection Reports

Around the Warzone 2.0 launch, players reported queues, connection failures, and match disconnections while attempting to access the new release. Players were advised to check Activision’s game and platform status before troubleshooting their own connection. (Reference: Radio Times)

March 2024: MW3 Travis-Rilea Error 14515

MW3 players encountering Travis-Rilea error 14515 were unable to connect to game servers. The recommended checks included reviewing official COD server status, restarting the game and platform, testing the internet connection, and waiting when servers were full or unavailable. (Reference: CharlieIntel)

How Our COD Server Status Checker Works

We combine official data with a dynamic User-Report Baseline to calculate real-time connectivity. By analyzing user-reported issues over a rolling 24-hour window, our tool recalculates the health of each service every 30 minutes.

Online

When report volume remains below the 50% threshold, the service is confirmed "Online," reflecting stable performance and no widespread issues.

Partial outage

A report signal between 50% and 75% triggers “Partial outage,” indicating that a game, platform, region, or online feature may be affected.

Down

Reports exceeding 75% of the baseline classify the service as "Down," signaling a critical failure or a major connectivity outage.

Official Sync

We synchronize with official platform status updates every 30 minutes to ensure major global outages are identified without fail.

Live User Reports

Our engine captures real-time feedback from users worldwide. When multiple reports are detected within a short window, the status instantly upgrades to "Partial Outage."

Anti-Spam Protection

To maintain data integrity, report submissions are limited to once every 10 minutes per IP address, preventing false alerts and ensuring accuracy.

Call of Duty Servers Down? Run These Checks

Check the status of your specific COD title and platform first. If both are online, test the game files, router, bandwidth use, and network route.

1
Check COD and Platform Server Status

Check Activision Online Services and select your exact game and platform. If COD appears online, verify Xbox Network, PlayStation Network, Steam, or Battle.net separately. Also review @CODUpdates for confirmed incidents and recovery notices.

2
Restart, Update, and Verify the Game

If servers are online, fully restart Call of Duty and your device, then install any pending game or system update. On supported PC launchers, verify or repair the game files. Test after each step before reinstalling the entire game.

3
Restart the Router and Test Your Connection

Restart your router, pause downloads and other bandwidth-heavy activity, and use wired Ethernet when possible. Run your platform’s network test to check speed, packet loss, and service connectivity. Restarting the router does not automatically change a Strict NAT to Open.

4
Test a Different Route with BearVPN

If COD servers and your platform are online but your ISP route is unstable, BearVPN lets you test another encrypted server route. A better route may reduce ping or packet loss in some cases, but a VPN cannot repair a COD outage, guarantee lower latency, automatically open a Strict NAT, or provide complete DDoS protection.

COD Servers Online but Your Connection Still Lags? Test BearVPN.Switch between 2,000+ encrypted server routes, mask your public IP, and test whether a different path reduces high ping or packet loss. BearVPN cannot fix an Activision outage or guarantee lower latency, but the right route can deliver a more stable connection when ISP routing is the problem.

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