Is DoorDash Down?
DoorDash is online
No issues reported. The website, app, and services are fully operational.
Service status is calculated by merging official data with a 24-hour baseline of user-reported issues. Our tool recalculates these metrics every 30 minutes to provide a real-time, 360° view of connectivity.
Major DoorDash Outages and Causes
DoorDash manages a complex ecosystem of customers, restaurants, and "Dashers," meaning small technical glitches can quickly cascade into widespread service failures. Below are a few notable examples:
April 29, 2026
A major technical failure paralyzed both the consumer DoorDash app and the Dasher driver app across the United States. Reports peaked at over 9,200 users within an hour, with 94% of those impacted specifically citing mobile app failures. Drivers reported being unable to accept orders or mark deliveries as complete, while customers faced "checkout failed" errors during the height of the dinner rush.
Resource: Asatu News: DoorDash System Outage Disrupts Delivery Services
March 24, 2026
Thousands of users were locked out of the platform during a morning outage that primarily affected the East and West coasts. The incident lasted for over four hours, causing significant financial loss for Dashers who could not load their active "dashes" or access earned pay in their digital wallets. The failure was linked to a backend synchronization error during a routine database update.
Resource: GV Wire: DoorDash Down for Thousands, Downdetector Shows
May 12, 2022
One of the most severe outages in the company's history lasted three and a half hours due to a "cascading failure" in backend infrastructure. The trouble started during a routine operation to reduce database capacity, which triggered unexpected latency across all logistics services. To stop the system collapse, DoorDash was forced to "turn off" all customer traffic at the edge, preventing any new orders from being placed nationwide.
Resource: DoorDash Engineering: Detailed Review of the May 12th Outage
How our status checker works
We combine official data with a dynamic User-Report Baseline to calculate real-time connectivity. By analyzing user-reported issues over a rolling 24-hour window, our tool recalculates the health of each service every 30 minutes.
Online
When report volume remains below the 50% threshold, the service is confirmed "Online," reflecting stable performance and no widespread issues.
Partial outage
A report surge between 50% and 75% triggers a "Partial outage" alert, indicating localized disruptions or specific feature instability.
Down
Reports exceeding 75% of the baseline classify the service as "Down," signaling a critical failure or a major connectivity outage.
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Official Sync
What to Do If DoorDash Is Down?
If our live status tracker indicates DoorDash is "Up" but you are seeing "Request Timed Out" or app errors, follow these targeted steps to get your order through.
1Bypass Local ISP Congestion with BearVPN
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Bypass Local ISP Congestion with BearVPN High-traffic apps like DoorDash are frequently affected by ISP "throttling" or poor regional routing during peak meal times. Using BearVPN allows you to encrypt your connection and tunnel your traffic through an optimized server path, which can bypass localized network errors and prevent the app from lagging or failing during checkout.
2Force Close and Clear App Data
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Force Close and Clear App Data Mobile apps often hang due to corrupted local cache files that persist even after a global outage is fixed. Go to your phone settings, "Force Stop" the DoorDash app, and clear the cache; this forces the application to establish a fresh handshake with the DoorDash server and can resolve "authentication failed" loops.
3Toggle Your Network Protocol
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Toggle Your Network Protocol Sometimes a specific Wi-Fi network has firewall settings that interfere with DoorDash’s real-time tracking protocols. Try switching from Wi-Fi to your mobile data, or use BearVPN to switch to a different server location, which can help verify if the problem is specific to your current internet provider’s DNS.
4Check the Dasher App Separately
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Check the Dasher App Separately If you are a driver, remember that the "Dasher" app uses a different backend service than the customer app. If your dashboard isn't loading, check for a "Dasher" specific update in the App Store or use a VPN to check if your current IP address has been flagged or restricted due to frequent network hopping.
Frequently asked questions
Our status checker monitors reports across the platform every minute. If the indicator is green, the service is operational for the majority of users. A sudden spike in the report map indicates a verified regional or national server outage.
During a "cascading failure," the app may load but fail to fetch data from the database. This is usually a temporary sync issue. If our checker shows the site is "Up," try using BearVPN to refresh your connection via a different geographic node to see if the data loads.
Yes. Many restricted networks block food delivery apps to prevent distractions. BearVPN's military-grade encryption hides your activity from local filters, allowing you to bypass these blocks and order dinner securely.
If the login error is caused by regional ISP routing or a blocked IP range, BearVPN can resolve the issue by providing a clean, stable connection. However, if your account is specifically locked by DoorDash for security reasons, you will need to contact their support directly.
Most minor glitches are resolved within 60 minutes. However, major backend infrastructure failures have been known to last between three and five hours before full service is restored to all regions.
