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Is Disney Plus Down?

Disney Plus is online

No issues reported. The website, app, and services are fully operational.

Service status is calculated by merging official data with a 24-hour baseline of user-reported issues. Our tool recalculates these metrics every 30 minutes to provide a real-time, 360° view of connectivity.

Major Disney Plus Outages and Their Causes

Disney+ operates on a massive global scale, but surges during major premieres or backend updates can lead to disruptions. Here are three documented, real-world service incidents:

January 2025

On January 21, 2025, Disney+ users across multiple countries reported login failures, playback errors, and “not available in your region” messages. Community reports indicated the disruption lasted more than 24 hours for some users, while Disney support reportedly acknowledged an ongoing outage affecting the platform. No official technical root cause was publicly disclosed. Source: Reddit user outage reports and Disney+ support confirmations

December 2021

Disney+ experienced a major disruption on December 7, 2021, after Amazon Web Services (AWS) suffered a widespread outage in its US-EAST-1 region. The incident temporarily affected Disney+, Netflix, Robinhood, and many other online platforms. AWS later stated that network device and API-related failures triggered the outage. Source: Reuters / CNBC - Amazon cloud outage hits Disney+ and other major services

December 2021

Later that same month, Disney+ was again indirectly affected by another AWS infrastructure outage impacting internet connectivity in the Oregon and Northern California regions. AWS confirmed the incident was related to connectivity problems within its cloud network infrastructure. Source: Reuters - Amazon cloud unit recovers from brief outage affecting third-party services

How our status checker works

We combine official data with a dynamic User-Report Baseline to calculate real-time connectivity. By analyzing user-reported issues over a rolling 24-hour window, our tool recalculates the health of each service every 30 minutes.

Online

When report volume remains below the 50% threshold, the service is confirmed "Online," reflecting stable performance and no widespread issues.

Partial outage

A report surge between 50% and 75% triggers a "Partial outage" alert, indicating localized disruptions or specific feature instability.

Down

Reports exceeding 75% of the baseline classify the service as "Down," signaling a critical failure or a major connectivity outage.

Official Sync

What to Do If Disney Plus Is Down

If Disney+ isn’t working properly, try these troubleshooting steps to restore streaming access:

1
Restart the Disney+ App Completely

Temporary playback bugs or authentication glitches can often be fixed by force-closing and reopening the Disney+ app.
On smart TVs or streaming devices, fully quit the app before relaunching it.

2
Remove Corrupted Cached Data

Outdated cache files may cause endless loading screens, playback errors, or login problems.
Clear the Disney+ cache from your device settings and sign in again.

3
Test Another Network Connection

If Disney+ fails only on your home Wi-Fi, the issue may be related to ISP routing or DNS instability.
Try switching to mobile data or another network temporarily to compare performance.

4
Use BearVPN to Restore Stable Access

Regional routing issues, ISP throttling, or localized outages can interfere with Disney+ streaming reliability.
BearVPN helps reroute your traffic through secure high-speed servers, improving streaming stability and bypassing local network restrictions.