If you’re a Crunchyroll fan, nothing’s more frustrating than trying to log in and hitting a wall. Maybe you’ve typed in your username and password a hundred times, only to be met with the dreaded “Incorrect credentials” message. Or perhaps you’re stuck at a reCAPTCHA that refuses to load, leaving you wondering if it’s even human! Whatever the issue, Crunchyroll login not working can quickly turn into a headache—but don’t worry, we’ve got some easy fixes to get you back to your anime binge.
5 Reasons Why Crunchyroll Login Not Working (How to Fix)
When your Crunchyroll login window is not loading properly, it can feel like there’s a hidden villain messing with your anime time. But don’t stress—it’s usually an easy fix.
Let’s look at the common causes and how you can sort them out!
1. Wrong Username or Password
It happens to the best of us: you’re sure you’ve got your credentials right, but something’s just off. You know that magic: Wrong password. New password can’t be the same as your old password.
Maybe it’s a tiny typo or a forgotten password. It’s a simple mistake, but it can stop you from logging in.
Solution:
- Double-check your login details: Are you using the right email or username? Make sure the caps lock isn’t on, and there are no extra spaces.
- Password reset: If you’ve forgotten your password (it happens!), click “Forgot Password” and follow the instructions to reset it. You’ll be back in action in no time!
- Try both your email and username: Sometimes, you can log in with either your email or username—so try both to be sure.
Small mistakes like this can easily sneak up on us, but once you’ve sorted them out, your Crunchyroll account should be ready for use again!
2. reCAPTCHA Playing Hard to Get Pass
So you’re ready to go, but reCAPTCHA throws up a roadblock, asking you to prove you’re not a robot. Sometimes, reCAPTCHA just doesn’t play nice, and that’s where things get frustrating.
Solution:
- Clear your cache and cookies: Your browser stores old data that might be messing with reCAPTCHA. Clearing your browser’s cache and cookies often helps reset things.
- Disable VPN or change another IP address: Sometimes a VPN will make Crunchyroll think you are a robot. This also happens to Google by asking if you are a real human because if unusual traffic.
- Disable any extensions: Some extensions (especially those blocking ads or trackers) can interfere with reCAPTCHA. Disable them or try using incognito mode for a fresh start.
- Try a different browser: If reCAPTCHA still isn’t working, try logging in with a different browser (or update the one you’re using). Sometimes that does the trick.
It can be a little annoying, but clearing out those browser cobwebs will help get you through the verification process!
3. Corrupted Cache or Cookies in Your Browser
Sometimes, the issue of Crunchyroll not working isn’t with Crunchyroll itself—it’s your browser. Over time, your browser stores a bunch of data, and some of it might get corrupted, which can mess up the login process.
Solution:
- Clear your browser’s cache and cookies: Head into your browser’s settings, clear those cookies and cache, and try again. This can fix many issues by giving you a clean slate.
- Try incognito mode: If you don’t want to mess with your browser settings, open a new incognito or private window and log in from there. This disables cached data, allowing you to log in without interference.
- Switch browsers: If clearing data doesn’t help, trying a different browser can sometimes resolve the issue.
It’s like giving your browser a fresh start—no more old baggage!
4. Multiple Login Attempts or Sessions
If you’re clicking the login button too many times, or if you have multiple tabs open trying to log in, Crunchyroll might get confused and block your attempts temporarily.
Solution:
- Close extra tabs and windows: Make sure you’re not trying to log in on multiple tabs or devices at the same time. Focus on one active login session.
- Log out from other devices: If you’re logged in on another device (like your phone or another computer), try logging out from all devices and then attempt logging in again.
- Wait for a minute: If you’ve been trying multiple times, sometimes giving it a minute and then trying again can help. Crunchyroll might need a moment to reset.
A little patience goes a long way here!
5. Can’t Log In to Your Account? Check the Server
If you’re still facing issues, it might be because you’re trying to log into the wrong server. Crunchyroll has different servers depending on the region or linking method you used to create your account. You can’t transfer your account or progress between them, so make sure you’re logging in on the same server where your account was originally created.
Solution:
- Login to the correct server: When you first created your account, Crunchyroll assigned it to a specific server. Make sure you’re trying to log in on that same one. You can’t mix and match!
- Use the same linking method: If you signed up with Google or Facebook, ensure you’re logging in the same way. Trying to switch methods (like logging in with an email when you originally used Google) might cause issues.
It’s a small detail, but making sure you’re on the right server can save you a lot of frustration!
You may also like: How to Get Cheapest Crunchyroll Membership?
How to Fix Crunchyroll Login Not Working on Different Devices?
Different devices and platforms may have their own unique quirks when it comes to logging in. Let’s go over what to do if you cannot log in to your Crunchyroll account on your browser, mobile app, Roku TV, or console.
Cannot Log in to Crunchyroll on Web Browser
If you’re facing issues on your computer, your browser might be to blame. Here’s what you can try:
Solution:
- Update your browser: An outdated browser can cause issues. Check if you have the latest version, and if not, update it.
- Clear cookies and cache: Just like we mentioned earlier, this is a crucial step. Clearing these can help reset any bad data that’s blocking your login.
- Try another browser: If nothing works, try using a different browser like Firefox, Chrome, or Safari to log in.
- Switch to cellular data or Wi-Fi.
A little browser TLC can get you back to streaming in no time!
Crunchyroll Login Not Working on Mobile App
For those on mobile, the Crunchyroll app can sometimes be a bit finicky. Don’t worry though—we’ve got you covered.
Solution:
- Update the app: Make sure you’re using the most recent version of the Crunchyroll app. Updates often fix bugs and login issues.
- Reinstall the app: Sometimes, the app just needs a clean slate. Uninstall it, then reinstall from the App Store or Google Play.
- Clear app cache (Android): If you’re on Android, go to Settings > Apps > Crunchyroll > Storage and hit Clear Cache. This can help remove any corrupted data.
Crunchyroll Login Not Working on Console (PS4/PS5, Xbox)
On consoles like PS4, PS5, or Xbox, you might run into a few login issues as well. Here’s what you can try to get things working again.
Solution:
- Check your internet connection: Make sure your console is connected to Wi-Fi and that there are no connectivity issues.
- Reinstall the app: Uninstalling and reinstalling the Crunchyroll app on your console can sometimes fix login issues.
- Clear console cache: Some consoles have an option to clear cache or restart the system, which can help if the app isn’t working properly.
With these tips, you should be good to go on your console!
Common Errors of Crunchyroll Login Not Working (How to Fix)
If you don’t want to try solutions one by one, maybe you can try direct fixes based on the login error you are receiving.
1. Opps. Something went wrong
If you’re having trouble logging in and getting this message, it might be due to JavaScript not being enabled on your browser. All you need to do is enable JavaScript on your browser.
On Google Chrome:
Go to Settings > Security and Privacy > Site Settings > JavaScript > Sites can use Javascript
On Firefox:
Type about:config > Accept the Risk and Continue > Type “Javascript” in the search field > set javascript.enable to true by clicking the Toggle button ⇌
On Edge:
Go to Settings > Cookies and site permissions > JavaScript > Toggle the slider “On” or “Allowed”
On Safari:
Go to Preferences > Security > Check the box “Enable JavaScript”
Bonus Tips: If Crunchyroll login is not working and you receive this error, you can also sisable all privacy, ad-blocking, or VPN extensions and plugins temporarily while you try to log in. Also make sure your browser is up-to-date.
2. Invalid email, username, or password
If you’re a Crunchyroll fan, you know the frustration of trying to log in, only to be met with the dreaded “Invalid email, username, or password” message. Here are some feasible solutions:
- type in the password manually and visibly to prevent any white spaces from being included.
- Clear the cache and cookies on your browser
- Try logging into an Incognito window
- Deactivate any VPNs or ad-blocker extensions/apps in use.
Instead, you can try these fixes if you get this on Android, iOS, Roku, FireTV, Google TV, Apple TV, Android TV.
- Clear your cache and delete any Crunchyroll app data
- Reinstall the Crunchyroll app
- Deactivate any VPNs in use
3. Invalid login. Please try again by re-submitting the form
If you are getting this error on your Google Chrome, Firefox, Microsoft Edge, and Safari browser, all you need to do is to force refresh the current login page by hitting the Refresh button and holding the Shift button. If you currently have other login pages open, you can close them and try logging in again. If this doesn’t help, you can try changing your password.
Other Tips to Fix Crunchyroll Login Issues
If you’ve tried all of the above and your Crunchyroll login not working still isn’t resolved, here are a few extra things to try:
- Check Crunchyroll’s server status: Sometimes, login issues are due to server maintenance or outages. You can check Crunchyroll’s status page or their social media for updates.
- Disable VPN or Proxy: If you’re using a VPN, it might be causing issues with login. Try disabling it temporarily and see if that helps.
If all else fails, don’t hesitate to reach out to Crunchyroll’s support team. They’re pretty great at helping out with account issues!
Conclusion
Crunchyroll login not working is frustrating, especially when you’re ready to dive into the latest episode of your favorite anime. But remember, most login issues are easier to fix than they seem—whether it’s clearing your browser cache or making sure you’re logging into the right server. I hope this guide helped you out and get you watching your favorite anime free!
FAQ
1. Why does Crunchyroll login fail on mobile but work on desktop?
This usually happens due to cached app data or outdated app versions on your mobile device. To fix it, try updating or reinstalling the app, clearing the app cache (on Android), or switching to a stable Wi-Fi connection.
2. How long does a Crunchyroll login issue last?
Most login issues are temporary and can be resolved within a few minutes to a couple of hours. If the problem is due to server maintenance or regional restrictions, it may take longer. Always check Crunchyroll’s server status for updates.
3. Does using a VPN help fix Crunchyroll login problems?
A VPN can help if you’re facing region-specific login issues. However, it may also trigger reCAPTCHA or verification challenges, so use a reliable VPN and ensure it’s compatible with Crunchyroll.
4. What should I do if Crunchyroll keeps logging me out?
This can happen due to multiple active sessions or corrupted cookies. Try logging out from all devices, clearing your browser or app cache, and logging in again on a single device.
5. How do I contact Crunchyroll support for login issues?
If none of the troubleshooting steps work, reach out to Crunchyroll Support. Provide details about your device, app/browser version, and the exact error message for faster assistance.
