If you’re facing issues with NordVPN—like being unable to log in, constant disconnections, or the app failing to connect to the internet—you’re not imagining things. These problems are surprisingly common and can quickly turn a trusted VPN into a source of frustration.
Whether you’re trying to stay private online, access geo-restricted content, or just keep your connection secure, a broken VPN defeats the purpose. Fortunately, there are reliable fixes that can get NordVPN back up and running. And if it continues to disappoint, switching to a faster, more stable alternative like BearVPN might be the smarter move.
Let’s dive into the fixes that actually work in 2025.
What Is NordVPN?
NordVPN is one of the most widely recognized virtual private network (VPN) providers in the world. Founded in 2012, it’s known for offering robust online privacy, secure encryption, and access to a global network of thousands of servers across 100+ countries. NordVPN uses AES-256-bit encryption, supports multiple VPN protocols (including OpenVPN and NordLynx), and includes features like a kill switch, split tunneling, and malware protection.
Furter reading: ProtonVPN vs. NordVPN – Which One Wins in 2025?
Common Reasons Why NordVPN Stops Working
Before we jump into the solutions, it helps to know what could be going wrong. Here are some of the most common root causes:
- Incorrect login credentials or two-factor authentication failure
- Outdated NordVPN app or expired session cookies
- Server unavailability or overloaded locations
- Blocked VPN ports by your ISP or firewall
- Conflicts with antivirus or other VPN apps
- Internet connectivity issues or DNS misconfiguration
Whether you’re stuck at the login screen or can’t access the web even when connected, these causes will likely be behind your problem.
How to Fix NordVPN Not Working: 11 Real Fixes That Work in 2025
Let’s walk through practical, no-nonsense solutions to get your VPN working again.
1. Double-Check Your Login Credentials
It sounds obvious, but incorrect username or password is a top culprit—especially if you’re copy-pasting from a password manager.
- Make sure you’re using the right log in to your VPN (not billing or forum credentials).
- Reset your password via NordVPN’s website if needed.
- If two-factor authentication is enabled, ensure your TOTP code isn’t expired.
2. Reboot the App and Device
Sometimes the simplest solution is the most effective. VPN apps like NordVPN rely on background services and cached system data to function properly. If something goes wrong—such as a temporary memory glitch, a frozen background process, or a stuck VPN tunnel—restarting both the app and your device can reset everything and resolve login or connectivity issues.
On Desktop (Windows/macOS):
Step 1. Fully close the NordVPN app
Right-click the NordVPN icon in the taskbar/system tray and choose “Quit” or “Exit.” Make sure it’s not still running in the background via Task Manager (Windows) or Activity Monitor (macOS).
Step 2. Restart your device
Restarting clears temporary files, resets network interfaces, and helps release any locked ports that may prevent a successful VPN connection.
Step 3. Reopen NordVPN and try logging in again
Launch the app and attempt to log in with your credentials. If it connects normally, the issue may have just been a minor software hiccup.
On Mobile (Android/iOS):
Step 1. Force close the NordVPN app
On Android: Swipe up or go to Settings > Apps > NordVPN > Force Stop.
On iPhone: Swipe up from the bottom (or double-click Home) and swipe away the NordVPN app.
Step 2. Restart your phone
A reboot can fix common app permission bugs, network stack issues, and stuck VPN profiles.
Step 3. Reopen the app and test your login or connection
If it works now, it was likely a background crash, update issue, or memory conflict.
Pro tip: Make sure no system updates are pending. Sometimes, VPN apps fail to function properly if the OS requires a restart to finish applying patches or security updates.
If a simple reboot fixes your NordVPN issue, that’s great. If not, don’t worry—there are more advanced fixes coming next.
3. Update the NordVPN App
Outdated apps can cause all kinds of bugs—login issues, crashes, and server errors.
- Visit your app store or the NordVPN site and install the latest version.
- For desktop, uninstall the old app first for a clean setup.
4. Switch VPN Protocols (Try TCP or OpenVPN)
Sometimes NordLynx (WireGuard-based) protocol fails in certain networks.
Step 1. Go to NordVPN settings → Connection→ Auto-connect → VPN protocol → switch to OpenVPN (TCP or UDP)
Step 2. Retry the connection with a different protocol
5. Try a Different Server or Region
If your current server is overloaded or offline, switching can resolve the issue.
- Choose a different country or a nearby server
- Avoid streaming-optimized servers if you’re not streaming
6. Disable Your Antivirus and Firewall Temporarily
Your antivirus or firewall could be blocking NordVPN’s login process or network traffic.
- Whitelist NordVPN in your antivirus/firewall settings
- Or disable them briefly while testing your connection
7. Clear App Cache or Reinstall
Corrupted app data can cause persistent login loops or crashes.
On Mobile: Go to Settings > Apps > NordVPN > Storage → Clear Cache / Clear Data
On Desktop:
- Fully uninstall NordVPN
- Remove leftover config files from AppData or /Library/
- Reinstall the latest version from the official site
8. Disable Other VPNs or Proxies
Running more than one VPN app can cause conflicts.
- Ensure no other VPN, proxy, or SmartDNS is active
- Check your browser extensions too
9. Check If NordVPN Is Down
Occasionally, NordVPN experiences service outages.
- Visit: nordvpn.com/status
- Or check Twitter, Reddit, or Downdetector for live reports
If servers are down, there’s not much you can do except wait or use an alternative.
10. Reset App Permissions (Mobile)
On iPhone or Android, VPN profile permissions may become misconfigured.
- Go to system settings > VPN > Delete existing NordVPN profile
- Reinstall the app and grant permissions again
11. Contact NordVPN Support
If none of the above works, contact their support team with:
- Your OS and app version
- A description of the error
- Any error codes or screenshots
You can also export app logs from the settings menu.
Still Frustrated? Consider a Better NordVPN Alternative – BearVPN
If you’ve tried everything and NordVPN still isn’t working, it may be time to switch.
Meet BearVPN — A Fast, Free, and User-Friendly NordVPN Alternative
BearVPN is built to be lightweight, fast, and easy to use—even for first-time VPN users. Bear VPN is a reliable VPN tool that supports one-click IP address switching, allowing you to easily access the global internet. It is equipped with a large number of servers, covering more than 50 regional locations. Whether you need to access restricted websites or enhance your online privacy and security, Bear VPN is your ideal choice.
Here’s what makes BearVPN stand out:
- Extensive Global Server Network: Connect through a vast number of stable, high-speed servers worldwide—optimized for both speed and privacy.
- AES-256 Encryption and Smart Routing: Enjoy military-grade encryption, intelligent server selection, and BearLink+ technology to keep you fast and secure even on public Wi-Fi.
- Strict No-Nogs Policy: Adhere to a strict no-logs policy. No user browsing logs are recorded, ensuring full protection of online privacy.
How to Use BearVPN as an alternative of NordVPN:
Step 1. Download BearVPN from the official website.
Step 2. Open the application.
Step 3. Tap “Connect” to enable encryption.
Once connected, you will enjoy full protection on all websites. BearVPN is available for iPhone, iPad, and Android now, with versions for Windows and macOS are coming soon.
FAQ: NordVPN Login & Connection Problems
Q1. Why can’t I log into NordVPN?
Most commonly due to:
- Incorrect login credentials
- Two-factor auth errors
- Session timeout or cache corruption
- Expired subscription
Try resetting your password or clearing app data.
Q2. Is NordVPN down today?
Check their status page or social media. Downtime is rare, but not impossible.
Q3. NordVPN says “Connected” but I can’t access the internet?
This is often a DNS issue. Try:
- Changing DNS to 1.1.1.1 or 8.8.8.8
- Switching VPN protocols
- Rebooting your router or device
Q5. How do I uninstall NordVPN completely?
On Windows:
- Control Panel > Programs > Uninstall NordVPN
- Delete config folders in C:\Users\[Name]\AppData\Local\NordVPN
On macOS:
- Delete NordVPN.app
- Remove /Library/Preferences/com.nordvpn*
- Restart and optionally switch to BearVPN
Final Thoughts
NordVPN is a powerful VPN—but it’s not immune to issues. Login failures, stuck sessions, or app crashes can derail your browsing and compromise your privacy. The good news? Most problems are solvable with the steps above.
But if you’re tired of troubleshooting or want a VPN that just works—BearVPN is a rock-solid choice. It’s free to start, fast, secure, and built for simplicity.
No more login errors. No more server guessing games. Just private internet access, on your terms.
