Rocket Money: Is It Safe or a Scam? The 2025 Security & Data Leak Investigation

Zoe

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Updated on: Nov 26, 2025

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10 mins

Rocket Money: Is It Safe or a Scam? The 2025 Security & Data Leak Investigation

If you’re considering using Rocket Money but feel nervous about linking your bank account—a valid concern in the post-Mint landscape—you need absolute clarity.

You are probably asking: Is Rocket Money safe? Is it legit? Will they sell my banking information?

This definitive 2025 guide provides a transparent, in-depth security review. We cover technical safety, data privacy, and the real risks, explaining why the platform is now a top alternative since Mint shut down.

What Is Rocket Money & Why 2025 Matters

Rocket Money (formerly Truebill) is a personal-finance app designed to automate financial management. The year 2025 is critical because the shutdown of Mint (and migration to Credit Karma) has forced millions of users to seek safe, functional alternatives like Rocket Money and Monarch Money.

Core Features:

  • Transaction and Spending Tracking: It automatically groups your transactions.
  • Subscription Management: It finds and tracks recurring charges.
  • Budgeting: Setting and monitoring monthly spending limits.
  • Bill Negotiation (Premium): Rocket Money negotiates bills (cable, internet, phone) on your behalf.
    • Crucial Fee Detail: If successful, they charge a non-refundable success fee (30–60% of the savings). This fee is often billed immediately based on the annual projected savings, which can be a point of confusion for new users.

Is Rocket Money Safe to Use?

Yes. Rocket Money is generally considered safe to use. It adheres to industry-standard protocols, leveraging established third-party security infrastructure.

1. Technical Security Measures

Security FeatureDetail and Assurance
Data EncryptionBank-Level 256-bit encryption for data both in transit (TLS/SSL) and at rest.
Hosting EnvironmentAmazon Web Services (AWS) secures data on its servers, widely regarded as a best-in-class, secured cloud platform.
AuthenticationSupport for Two-Factor Authentication (2FA) is available and highly recommended to protect against unauthorized access to your Rocket Money account.
Vulnerability TestingThe company maintains a Bug Bounty Program to incentivize ethical hackers to find and report vulnerabilities before they can be exploited.

2. The Plaid Security Guarantee

Furthermore, Rocket Money never stores or directly accesses your full banking credentials (username and password). Instead, it uses Plaid as a secured intermediary.

  • Read-Only Access: Plaid utilizes secure APIs to provide Rocket Money with tokenized, read-only access. This is the key safety mechanism:
    • Rocket Money cannot initiate transactions.
    • Rocket Money cannot transfer funds or make payments.
    • Rocket Money can only view and categorize transaction data.
  • Plaid’s Role: Plaid is used by virtually every major FinTech app (Venmo, Coinbase, Chime), making its security standard a foundational requirement for any competitive service.

Skeptic Note: While Plaid is highly secure, always enable 2FA on your bank account and your Rocket Money account to add an extra layer of defense against potential breaches affecting any third-party connector.

Data Privacy: Does Rocket Money Sell Your Data?

This is where skepticism often peaks, leading users to search for phrases like “Rocket Money scam.”

Official Stance: Rocket Money states that it does not sell personally identifiable information (PII) to outside third parties.

Transparency in Data Monetization: For full clarity, data is still used internally and within the corporate structure:

  • Internal Corporate Sharing: Rocket Money is a subsidiary of Rocket Companies. Data (often aggregated) is shared internally for analytics, cross-promotion, and marketing by affiliated companies, such as Rocket Mortgage.
  • Regulatory Balance: In 2022, the Electronic Privacy Information Center (EPIC) filed a complaint with the CFPB alleging “dark patterns” in the subscription and cancellation process, but not specifically about the fraudulent selling of PII. This is an important distinction that separates an inconvenience risk from a security risk.

Actionable Advice: Review the Rocket Money Privacy Policy for specific opt-out instructions, particularly if you wish to minimize marketing from affiliates.

Is the Rocket Money Savings Account Safe?

Yes. The optional Rocket Money Savings feature is secure and protects your principal.

  • FDIC Insurance: An FDIC-insured partner bank deposits and holds funds, not Rocket Money itself.
  • Guaranteed Protection: The FDIC covers your savings up to the legal limit of $250,000 per depositor. This insurance applies even in the unlikely event that Rocket Money were to shut down.

Is Rocket Money Legit?

Yes. Rocket Money is a legitimate, U.S.-based financial technology (FinTech) app.

Its legitimacy is strongly supported by its ownership structure and its connection to institutional finance:

  • Parent Company: Rocket Money is a subsidiary of Rocket Companies, Inc. (NYSE: RKT). Rocket Companies is a publicly traded, multi-billion dollar FinTech platform and the parent company of Rocket Mortgage, one of the largest mortgage lenders in the United States.
  • Trust Signals: Its connection to a publicly traded parent company with a long history in the financial sector gives the company significant credibility, confirming it is not a fly-by-night operation.
  • Operational Evidence: The app provides real, functional services, including subscription identification, expense tracking, and bill negotiation (though the fee structure is often debated).

User-Reported Downsides & Functionality Risks

The primary risks associated with Rocket Money are not security failures, but user experience and financial confusion.

  1. Inconsistent Bank Connections: API reliance means accounts can sometimes spontaneously disconnect or have delayed transaction data, requiring manual re-authentication.
  2. Bill Negotiation Sticker Shock: The high 30–60% success fee is a major complaint. Users sometimes feel the marketing doesn’t adequately emphasize the dollar amount of the fee upon success.
  3. Subscription Pricing Adds Up: The $4–$12/month Premium tier, while offering valuable features, adds another recurring cost to a budget meant to reduce them. This is a common value risk that users should weigh against alternatives like Monarch Money.

Extra Security: How a VPN Protects Your Rocket Money Login

Rocket Money uses robust, app-specific security (Plaid, 256-bit encryption) to protect your data within their system. However, those safeguards do not cover the security of your overall internet connection, especially on public or shared Wi-Fi networks.

For the security-conscious user, a VPN offers a comprehensive, final layer of defense by securing your network traffic before it even reaches the Rocket Money app.

Criteria for Choosing a Financial Privacy VPN (e.g., BearVPN)

If you are committed to financial privacy, choosing a VPN with the following non-negotiable criteria is essential. BearVPN is an example of a provider that meets these high standards:

BearVPN
CriteriaWhy It Matters for Financial AppsBearVPN Feature
No-Logs CommitmentEnsures the VPN provider itself isn’t recording and storing your browsing history or IP address—a must for anonymity.Strict No-Logs Policy
Connection StabilityPrevents accidental data exposure if the encrypted tunnel drops, critical when dealing with sensitive logins.Automatic Kill Switch
Infrastructure SecurityGuarantees that server data cannot be physically recovered by third parties.RAM-only Servers (data wiped upon reboot)

The Caveat: Using a VPN with Financial Apps

To maintain trust, it is important to know that using a VPN, which frequently changes your IP address, may occasionally trigger fraud alerts or security checks from your bank or from Plaid.

  • Actionable Advice: If you plan to use a VPN, always connect from a consistent server location (e.g., always connect to the “New York” server) to minimize the chance of triggering lockouts. The added encryption benefit is worth the minor occasional inconvenience of a security prompt.

Why You Need a VPN, Even with Plaid

Plaid secures the data stream between your device and the bank/app. The VPN secures the data stream between your device and the entire internet, mitigating risks Plaid doesn’t cover:

  • Public Wi-Fi Attacks: On airport or café Wi-Fi, a VPN prevents Man-in-the-Middle (MiTM) attacks where a local hacker could intercept your connection attempts before the Rocket Money app’s encryption takes over.
  • ISP/DNS Monitoring: A VPN prevents your Internet Service Provider (ISP) or local network operator from seeing you resolved the rocketmoney.com domain, adding a layer of obscurity to your financial habits.
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Final Verdict: Is Rocket Money Safe and Legit?

Rocket Money is a legitimate, secure, and trustworthy option for subscription management and basic budgeting.

It meets the high bar of security standards (256-bit encryption, Plaid, 2FA) required for financial apps. The main reasons people search for “Rocket Money scam” are related to confusion over the high bill negotiation fees, not a security breach.

If your priority is simple setup and subscription control after the Mint transition, Rocket Money is highly secure. If you require complex zero-based budgeting rules or extensive manual control, alternatives like YNAB or Copilot may provide a better functional fit.

Competitive Alternatives & Security Overview

AppBest ForPricingSecurity & Data Note
YNABDetailed Zero-Based Budgeting$14.99/moHighly secure, uses Plaid/MX. Focus is on behavior change.
Monarch MoneyPower users replacing Mint$14.99/moPlaid-secured. Known for strong data visualization and UI.
EmpowerBudgeting + Net Worth TrackingFreeFocuses on asset tracking and professional wealth management.

FAQ

1. Is Rocket Money actually free to use?

Rocket Money operates on a freemium model. The core features like basic budgeting, spending analytics, and subscription tracking are completely free. However, the optional Premium Membership (paid monthly) is required for advanced tools, and the Bill Negotiation service charges a separate success fee if they save you money.

2. Is it safe to link my bank account to Rocket Money?

Yes, it is considered safe. Rocket Money uses Plaid to connect your account. This means the app only gets read-only access to your transaction data. Critically, this mechanism makes it impossible for the app to move, withdraw, or transfer any of your money.

3. How does Rocket Money track my subscriptions and spending?

Rocket Money securely connects to your bank accounts via Plaid and then automatically scans and categorizes all your transactions. It uses this data to identify recurring charges, set budgets, and flag any subscriptions you might have forgotten about.

4. Will Rocket Money sell my private financial data?

No, the company states it does not sell personally identifiable information (PII) to outside third parties. However, be aware that your data is typically shared internally within the Rocket Companies family (e.g., with Rocket Mortgage) for cross-promotion and analytics purposes.

5. What is the biggest user complaint or risk with the app?

The biggest risks are not security breaches, but functional issues and fees. The top complaints are: 1) Unpredictable account disconnections (due to reliance on bank APIs), and 2) Surprise over the high success fee (35%–60%) charged immediately after a bill negotiation saves you money.

6. How much does Rocket Money charge for negotiating my bills?

The fee is 35% to 60% of the money they save you in the first year. For example, if they save you $300 over 12 months, the fee could be up to $180. This is a one-time, immediate fee based on the projected savings.

7. Should I use a VPN (like BearVPN) while using the Rocket Money app?

Yes, it is strongly recommended for enhanced safety. While the app is encrypted, a VPN secures your entire internet connection, protecting you from hackers on public Wi-Fi and preventing your internet provider from seeing that you are accessing a financial app.