Is WhatsApp Banned in Dubai & How to Make Video Calls in Dubai and UAE

So, you’ve landed in Dubai, settled into your hotel, and tried calling your family back home on WhatsApp—only to find the call won’t go through. Frustrating, right? You’re definitely not the only one.

A lot of tourists run into the same problem. While texting, sending photos, and sharing videos on WhatsApp works perfectly fine, voice and video calls are blocked in the UAE. It catches people off guard, especially when you’re relying on Wi-Fi to keep in touch without racking up roaming charges.

But don’t worry, there are ways around it. In this article, we’ll walk you through what’s going on and how you can still make video calls while you’re in Dubai.

Is WhatsApp Banned in Dubai

Can you use WhatsApp in Dubai and UAE? Yes, WhatsApp is not completely banned in Dubai. The app works perfectly fine for text messaging and sharing media. However, the voice and video calling features have been disabled by local authorities as part of broader VoIP regulations, which are designed to protect revenue streams for state-operated telecom companies like Etisalat and Du.

What Features You Can Use on WhatsApp

Even with the calling restrictions, WhatsApp remains a valuable tool for tourists:

Text messaging: Send and receive messages without issues.
Media sharing: Share photos, videos, and documents.
Voice messages: Record a quick note.

What Features Are Restricted on WhatsApp

Unfortunately, the following features are blocked:

Voice calls
Video calls

Alternative Communication Applications

If you need to make calls while in Dubai, consider these alternatives that comply with local regulations:

Zoom: A reliable platform for one-on-one or group video calls, suitable for both business and personal use.
Google Meet: Offers a clean, user-friendly interface for high-quality video conferencing; it integrates well with other Google services.

Locally Approved VoIP apps:

BOTIM: Approved by local authorities, it supports both voice and video calls (usually via a subscription with a local telecom provider).
C’Me: Another approved option that offers similar functionalities under local guidelines.

Why Is WhatsApp Banned in Dubai

You might wonder why such a popular feature is disabled here. The answer lies in local business interests and regulations. By restricting free VoIP services like WhatsApp calls, the UAE ensures that customers rely on paid calling services provided by state-operated telecom companies. Additionally, concerns over encrypted communication and the need for regulatory control contribute to these restrictions.

How to Make WhatsApp Calling in Dubai and UAE

If you still prefer WhatsApp for calls, many tourists use VPNs to bypass the local VoIP block. A VPN masks your IP address and makes it appear as if you’re connecting from another country, which can enable WhatsApp calls. Here’s a quick guide:

Step 1. Choose a reputable option such as Bear VPN.

Step 2. Download and install the VPN app on your device.

Step 3. Select a server in the United States or Europe.

Step 4. Open WhatsApp and try making a video call.

Please note that using a VPN to bypass restrictions falls into a legal gray area. It is best to use VPNs only for lawful activities.

Stay Connected and Explore: Top Apps for Tourists Visiting Dubai

When visiting Dubai, equipping your smartphone with the right apps can significantly enhance your experience. From communication and navigation to dining and local insights, here’s a concise guide to essential apps for tourists:

VPN Services

To access services that might be restricted in the UAE, a VPN can be useful. However, it’s essential to ensure compliance with local laws when using such services.

Bear VPN: Known for its fast connection, it helps users unblock any websites and apps for free.

Communication Apps

Due to local regulations, certain VoIP services like WhatsApp calls are restricted in Dubai. However, the following apps are permitted and widely used:

Skype: A globally recognized platform for voice and video calls.
BOTIM: An app approved by UAE authorities, allowing voice and video calls; may require a subscription with local telecom providers.
ToTok: Another government-approved application facilitating voice and video communications.
Google Meet: Ideal for both personal and professional video conferencing needs.
Microsoft Teams: Widely used for business communications, offering chat, video meetings, and file sharing.

Transportation and Navigation

Careem: A Dubai-based platform offering ride-hailing, food delivery, and more. It provides various vehicle options to suit different budgets.
Uber: Internationally recognized, Uber operates seamlessly in Dubai, offering a range of ride options.
RTA Dubai: The official app by the Roads and Transport Authority, providing comprehensive information on public transportation, including metro, tram, and bus services.
S’hail: An all-in-one app integrating various modes of transportation in Dubai, allowing you to plan your journey using metro, tram, bus, taxi, and marine transport.
Waze: A community-driven GPS navigation app that provides real-time traffic updates, road alerts, and the fastest routes to your destination.

Travel Planning and Local Information

Visit Dubai: The official tourism app offering information on attractions, events, dining, and shopping. It also allows you to create personalized itineraries and access offline maps.
Dubai Calendar: Stay updated on city events, festivals, and cultural happenings with this comprehensive event listing app.
GetYourGuide: Book tours, tickets, and experiences across Dubai, ensuring you don’t miss out on popular attractions.

Food and Grocery Delivery

InstaShop: A popular app for grocery delivery, featuring a wide range of supermarkets and stores. You can order groceries, pharmacy items, and even pet supplies.
Deliveroo: Offers food delivery from a variety of restaurants across Dubai. It’s known for its user-friendly interface and timely deliveries.
Talabat: Provides a broad selection of restaurants and cuisines, along with options for grocery and pharmacy deliveries.

Deals and Discounts

The Entertainer: Provides buy-one-get-one-free offers and discounts on dining, attractions, and leisure activities. It’s a great way to save money while exploring the city.
Smiles: An app offering deals and discounts on food, groceries, and other services, widely used by locals and beneficial for tourists.

Conclusion

WhatsApp messaging works, but its voice and video calling features are blocked in Dubai. If you need to make calls, you can either use a VPN or opt for alternative apps like Skype, BOTIM, ToTok, Google Meet, or Teams. In addition, don’t forget to install other essential apps for navigation, transportation, and local information to fully enjoy your Dubai experience.

FAQ

1. Can I use WhatsApp in Dubai?

Yes, you can use WhatsApp for text messaging and sharing media like photos and videos. However, voice and video calling features are restricted due to local regulations.

2. Is WhatsApp banned in Dubai for tourists?

No, WhatsApp is not banned for tourists. You can use it for messaging, but voice and video calls are blocked for all users, including visitors.

3. Does WhatsApp audio call work in Dubai?

No, WhatsApp audio calls do not work in Dubai. The UAE blocks Voice over Internet Protocol (VoIP) services like WhatsApp calling.

4. Is it legal to use WhatsApp with a VPN in Dubai?

Using WhatsApp for messaging is legal in Dubai. However, its voice and video call features are blocked. While many tourists use VPNs to make these calls without issue, technically bypassing the restrictions falls into a legal gray area. Users should stick to lawful activities when using VPNs.